{"id":4104,"date":"2018-11-04T12:08:16","date_gmt":"2018-11-04T05:08:16","guid":{"rendered":"http:\/\/localhost:8888\/cuongphat\/?p=4104"},"modified":"2018-11-04T12:08:16","modified_gmt":"2018-11-04T05:08:16","slug":"tat-tan-tat-ve-dich-vu-cham-soc-khach-hang-garena","status":"publish","type":"post","link":"https:\/\/thanhly.samba.vn\/tat-tan-tat-ve-dich-vu-cham-soc-khach-hang-garena\/","title":{"rendered":"T\u1ea5t t\u1ea7n t\u1eadt v\u1ec1 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena"},"content":{"rendered":"

V\u1edbi nh\u1eefng ai ch\u01a1i game do Garena<\/a> cung c\u1ea5p th\u00ec ch\u1eafc h\u1eb3n \u0111\u00e3 qu\u00e1 quen thu\u1ed9c v\u1edbi d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena <\/strong>r\u1ed3i ph\u1ea3i kh\u00f4ng? \u0110\u00e2y l\u00e0 d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 khi ng\u01b0\u1eddi ch\u01a1i g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1ec1 vi\u1ec7c ch\u01a1i game, k\u1eb9t sever, n\u1ea1p th\u1ebb, t\u00e0i kho\u1ea3n\u2026V\u1eady d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng mang \u0111\u1ebfn l\u1ee3i \u00edch g\u00ec? quy tr\u00ecnh c\u1ee7a d\u1ecbch v\u1ee5 nh\u01b0 th\u1ebf n\u00e0o?… C\u00f9ng t\u00ecm hi\u1ec3u chi ti\u1ebft th\u00f4ng qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a ch\u00fang t\u00f4i nh\u00e9!<\/p>\n

\"H\u01b0\u1edbng<\/p>\n

S\u01a1 l\u01b0\u1ee3c v\u1ec1 Garena<\/strong><\/span><\/h2>\n

B\u1ea1n \u0111\u00e3 bi\u1ebft g\u00ec v\u1ec1 Garena<\/em><\/h3>\n

Garena l\u00e0 nh\u00e0 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m ph\u1ed5 bi\u1ebfn trong game d\u00f9ng \u0111\u1ec3 ch\u01a1i ho\u1eb7c thi \u0111\u1ea5u th\u1ec3 thao \u0111i\u1ec7n t\u1eed, game c\u1ea1nh tranh tr\u1ef1c tuy\u1ebfn. V\u00e0 c\u00e1c game th\u1ee7 c\u00f3 th\u1ec3 ch\u01a1i ho\u1eb7c tham gia thi \u0111\u1ea5u b\u1ea5t k\u1ef3 l\u00fac n\u00e0o hay \u1edf b\u1ea5t c\u1ee9 n\u01a1i \u0111\u00e2u tr\u00ean th\u1ebf gi\u1edbi b\u1eb1ng c\u00e1ch \u0111\u01a1n gi\u1ea3n l\u00e0 chuy\u1ec3n \u0111\u1ed5i m\u1ea1ng Internet \u0111\u1ec3 v\u00e0o c\u00e1c ph\u00f2ng game \u1ea3o.<\/p>\n

N\u1ebfu b\u1ea1n \u0111\u00e3 bi\u1ebft \u0111\u1ebfn t\u1ef1a game Li\u00ean Minh Huy\u1ec1n Tho\u1ea1i<\/a> tr\u00ean m\u00e1y t\u00ednh hay Li\u00ean Qu\u00e2n Mobile d\u00e0nh cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng th\u00ec Garena l\u00e0 \u0111\u01a1n v\u1ecb qu\u1ea3n l\u00fd c\u1ee7a 2 t\u1ef1a game n\u00e0y b\u00ean c\u1ea1nh m\u1ed9t s\u1ed1 d\u1ecbch v\u1ee5, tr\u00f2 ch\u01a1i n\u1ed5i ti\u1ebfng kh\u00e1c. \u0110\u1ec3 ch\u01a1i Li\u00ean Minh Huy\u1ec1n Tho\u1ea1i b\u1ea1n c\u1ea7n c\u00f3 t\u00e0i kho\u1ea3n Garena \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m tr\u00f2 ch\u01a1i n\u00e0y.<\/p>\n

Hi\u1ec7n nay, Garena \u0111\u00e3 v\u01b0\u1ee3t xa con s\u1ed1 50 tri\u1ec7u ng\u01b0\u1eddi ch\u01a1i \u0111\u0103ng k\u00fd tr\u00ean 212 qu\u1ed1c gia \u0111\u1ebfn t\u1eeb kh\u1eafp n\u01a1i tr\u00ean th\u1ebf gi\u1edbi. Ch\u00ednh \u0111i\u1ec1u n\u00e0y \u0111\u00e3 g\u00f3p ph\u1ea7n \u0111\u01b0a Garena tr\u1edf th\u00e0nh c\u1ed9ng \u0111\u1ed3ng game th\u1ee7 qu\u1ed1c t\u1ebf l\u1edbn m\u1ea1nh nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi. Hi\u1ec7n t\u1ea1i, s\u1ed1 l\u01b0\u1ee3ng t\u1ef1a game online do Garena ph\u00e1t h\u00e0nh ra r\u1ea5t \u00edt, tuy nhi\u00ean l\u01b0\u1ee3ng ng\u01b0\u1eddi ch\u01a1i c\u00e1c t\u1ef1a game n\u00e0y \u0111\u1ea1t m\u1ee9c kh\u1ed5ng l\u1ed3.\u00a0Trong qu\u00e1 tr\u00ecnh ch\u01a1i c\u00e1c t\u1ef1a game online n\u00e0y, game th\u1ee7 c\u00f3 \u0111\u00f4i l\u00fac s\u1ebd c\u1ea7n \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng khi g\u1eb7p s\u1ef1 c\u1ed1 v\u00e0 d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 gi\u00fap Garena thu h\u00fat \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ch\u01a1i.<\/p>\n

Nhu c\u1ea7u s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u00e1c game do Garena cung c\u1ea5p<\/strong><\/span><\/h2>\n

V\u1edbi m\u1ed7i m\u1ed9t doanh nghi\u1ec7p\u00a0\u1edf b\u1ea5t k\u1ef3 l\u0129nh v\u1ef1c n\u00e0o \u0111i n\u1eefa th\u00ec d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch\u00a0h\u00e0ng \u0111\u00f3ng vai tr\u00f2 r\u1ea5t l\u1edbn trong \u0111\u00f3 c\u00f3 c\u00e1c l\u0129nh v\u1ef1c li\u00ean quan v\u1ec1 game tr\u1ef1c tuy\u1ebfn. V\u00e0 d\u1ecbch v\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 l\u00e0 \u201cng\u01b0\u1eddi c\u1ee7a c\u00f4ng ch\u00fang\u201d c\u00f3 xu h\u01b0\u1edbng ti\u1ebfp x\u00fac, l\u00e0m h\u00e0i l\u00f2ng v\u00e0 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi ch\u01a1i game g\u1eb7p ph\u1ea3i.<\/p>\n

Hi\u1ec7n nay, r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi ch\u01a1i game d\u01b0\u1edbi s\u1ef1 qu\u1ea3n l\u00fd c\u1ee7a Garena g\u1eb7p nhi\u1ec1u s\u1ef1 c\u1ed1 trong khi \u0111ang ch\u01a1i game. C\u00f3 nh\u1eefng v\u1ea5n \u0111\u1ec1 ng\u01b0\u1eddi ch\u01a1i c\u00f3 th\u1ec3 t\u1ef1 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c nh\u01b0ng c\u00f3 nh\u1eefng v\u1ea5n \u0111\u1ec1 ng\u01b0\u1eddi ch\u01a1i kh\u00f4ng bi\u1ebft, kh\u00f4ng th\u1ec3 t\u1ef1 kh\u1eafc ph\u1ee5c v\u00e0 c\u1ea7n \u0111\u1ebfn d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/p>\n

L<\/strong>\u1ee3i \u00edch c\u1ee7a vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi ch\u01a1i<\/strong><\/span><\/h2>\n

L\u1ee3i \u00edch m\u00e0 \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng mang \u0111\u1ebfn cho ng\u01b0\u1eddi ch\u01a1i l\u00e0 g\u00ec?<\/em><\/p>\n

H\u1ea7u h\u1ebft trong qu\u00e1 tr\u00ecnh ch\u01a1i game\u00a0Li\u00ean qu\u00e2n mobile hay b\u1ea5t k\u1ef3 m\u1ed9t game n\u00e0o do Garena ph\u00e1t h\u00e0nh \u0111\u00e3 c\u00f3 kh\u00f4ng \u00edt tr\u01b0\u1eddng h\u1ee3p game th\u1ee7 g\u1eb7p ph\u1ea3i\u00a0s\u1ef1 c\u1ed1 nh\u01b0 kh\u00f4ng th\u1ec3 \u0111\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c game, kh\u00f4ng th\u1ec3 n\u1ea1p th\u1ebb,…M\u1ed7i m\u1ed9t d\u1ecbch v\u1ee5 \u0111\u1ec1u mang \u0111\u1ebfn nh\u1eefng l\u1ee3i \u00edch thi\u1ebft th\u1ef1c cho c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 ch\u00ednh doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. Sau \u0111\u00e2y, c\u00f9ng t\u00ecm hi\u1ec3u nh\u1eefng l\u1ee3i \u00edch m\u00e0 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena mang l\u1ea1i:<\/p>\n

– Gi\u00fap gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc v\u00e0 h\u1ed7 tr\u1ee3 c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt nhanh nh\u1ea5t cho ng\u01b0\u1eddi ch\u01a1i. Tr\u00e1nh t\u00ecnh tr\u1ea1ng m\u1ea5t th\u1eddi gian t\u00ecm ra nguy\u00ean nh\u00e2n.<\/p>\n

–\u00a0 Vi\u1ec7c c\u00f3 m\u1ed9t d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p gi\u00fap kh\u00e1ch h\u00e0ng c\u1edfi m\u1edf, lu\u00f4n c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c quan t\u00e2m, ch\u0103m s\u00f3c m\u1ed9t c\u00e1ch chu \u0111\u00e1o nhi\u1ec7t t\u00ecnh, mang l\u1ea1i cho kh\u00e1ch h\u00e0ng t\u00e2m tr\u1ea1ng tho\u1ea3i m\u00e1i nh\u1ea5t.<\/p>\n

–\u00a0 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 t\u1ea1o ra ni\u1ec1m tin, uy t\u00edn \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi ch\u01a1i v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ee7a doanh nghi\u1ec7p m\u1ed7i l\u0129nh v\u1ef1c.<\/p>\n

– Ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch gi\u00fap cho doanh nghi\u1ec7p c\u00f3 nhi\u1ec1u kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, trung th\u00e0nh h\u01a1n.<\/p>\n

– Ph\u1ee5c v\u1ee5 b\u1ea5t c\u1ee9 l\u00fac n\u00e0o kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u00e2y ch\u00ednh l\u00e0 s\u1ef1 linh ho\u1ea1t c\u1ee7a Garena trong vi\u1ec7c l\u1ea5y th\u00f4ng tin ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. V\u00e0 lu\u00f4n n\u1ed7 l\u1ef1c ho\u00e0n th\u00e0nh t\u1ed1t \u0111\u00e1p \u1ee9ng c\u00e1c nhu c\u1ea7u, nguy\u1ec7n v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng trong th\u1eddi gian nhanh nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n

\"trung-tam-ho-tro-khach-hang-Garena\"<\/p>\n

Quy tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena di<\/strong>\u1ec5n ra nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/span><\/h2>\n

D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena ho\u1ea1t \u0111\u1ed9ng\u00a0t\u1eeb 6h30′ \u0111\u1ebfn 24h00′ t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0y trong tu\u1ea7n, t\u1eeb th\u1ee9 2 \u0111\u1ebfn Ch\u1ee7 nh\u1eadt. C\u00e1c game th\u1ee7 c\u00f3 th\u1ec3 li\u00ean h\u1ec7 nhanh ch\u00f3ng khi c\u1ea7n h\u1ed7 tr\u1ee3. B\u1edfi trong qu\u00e1 tr\u00ecnh ch\u01a1i game\u00a0Li\u00ean qu\u00e2n mobile hay c\u00e1c game kh\u00e1c do Garena ph\u00e1t h\u00e0nh kh\u00f4ng \u00edt tr\u01b0\u1eddng h\u1ee3p game th\u1ee7 g\u1eb7p ph\u1ea3i\u00a0s\u1ef1 c\u1ed1 nh\u01b0 kh\u00f4ng th\u1ec3 \u0111\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c game, kh\u00f4ng th\u1ec3 n\u1ea1p th\u1ebb\u2026 v\u00e0 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng r\u1ea5t quan tr\u1ecdng \u1edf nh\u1eefng l\u00fac n\u00e0y.<\/p>\n

Kh\u00f4ng ch\u1ec9 c\u00f3 l\u0129nh v\u1ef1c game m\u00e0 b\u1ea5t c\u1ee9 m\u1ed9t d\u1ecbch v\u1ee5 n\u00e0o c\u0169ng \u0111\u1ec1u c\u00f3 quy tr\u00ecnh ri\u00eang c\u1ee7a n\u00f3, nh\u1eb1m ph\u1ee5c v\u1ee5 t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena c\u0169ng kh\u00f4ng ngo\u1ea1i l\u1ec7.<\/p>\n

B\u01b0\u1edbc 1:<\/em><\/span> Nh\u00e2n vi\u00ean tr\u1ef1c t\u1ed5ng \u0111\u00e0i s\u1ebd ti\u1ebfp nh\u1eadn \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c tin nh\u1eafn c\u1ee7a ng\u01b0\u1eddi ch\u01a1i g\u1eedi v\u1ec1, ch\u00e0o h\u1ecfi v\u00e0 l\u1eafng nghe nh\u1eefng th\u1eafc m\u1eafc, c\u00e2u h\u1ecfi, v\u1ea5n \u0111\u1ec1\u2026 m\u00e0 ng\u01b0\u1eddi ch\u01a1i \u0111ang g\u1eb7p ph\u1ea3i.<\/p>\n

B\u01b0\u1edbc 2:<\/em><\/span> Sau khi bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 ng\u01b0\u1eddi ch\u01a1i g\u1eb7p ph\u1ea3i, nh\u00e2n vi\u00ean s\u1ebd n\u00f3i l\u1eddi xin l\u1ed7i v\u00ec g\u1eb7p h\u00e0ng ph\u1ea3i g\u1eb7p s\u1ef1 c\u1ed1 nh\u01b0 v\u1eady. T\u01b0 v\u1ea5n v\u00e0 \u0111\u01b0a ra h\u01b0\u1edbng gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc cho ng\u01b0\u1eddi ch\u01a1i m\u1ed9t c\u00e1ch tri\u1ec7t \u0111\u1ec3 nh\u1ea5t.<\/p>\n

B\u01b0\u1edbc 3:<\/span><\/em> Th\u1ec3 hi\u1ec7n s\u1ef1 c\u1ea3m k\u00edch v\u00ec kh\u00e1ch h\u00e0ng \u0111\u00e3 li\u00ean h\u1ec7 t\u1edbi d\u1ecbch v\u1ee5, sau \u0111\u00f3 nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n s\u1ebd h\u1ecfi ng\u01b0\u1eddi ch\u01a1i c\u00f2n th\u1eafc m\u1eafc hay c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec ch\u01b0a gi\u1ea3i quy\u1ebft v\u00e0 mu\u1ed1n h\u1ecfi n\u1eefa kh\u00f4ng.<\/p>\n

B\u01b0\u1edbc 4:<\/em><\/span> \u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p l\u1ed7i k\u1ef9 thu\u1eadt, nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n s\u1ebd chuy\u1ec3n ti\u1ebfp \u0111\u1ebfn \u0111\u1ed9i ng\u0169 chuy\u00ean m\u00f4n \u0111\u1ec3 gi\u00fap gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi ch\u01a1i.<\/p>\n

B\u01b0\u1edbc 5:<\/em><\/span> Sau khi h\u1ed7 tr\u1ee3 h\u1ebft t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc tr\u00ean, c\u1ea3i thi\u1ec7n ho\u1eb7c kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch g\u1eb7p ph\u1ea3i. Nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n s\u1ebd x\u00e1c nh\u1eadn l\u1ea1i v\u1edbi ng\u01b0\u1eddi ch\u01a1i m\u1ed9t l\u1ea7n n\u1eefa \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o.<\/p>\n

B\u01b0\u1edbc 6:<\/em><\/span> N\u00f3i l\u1eddi c\u1ea3m \u01a1n, h\u1ecfi th\u00eam kh\u00e1ch h\u00e0ng c\u00f3 c\u1ea7n h\u1ed7 tr\u1ee3 g\u00ec n\u1eefa kh\u00f4ng. Sau \u0111\u00f3 ch\u00e0o t\u1ea1m bi\u1ec7t v\u00e0 kh\u00f4ng qu\u00ean n\u00f3i c\u00e2u \u201cN\u1ebfu c\u00f3 g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec trong qu\u00e1 tr\u00ecnh ch\u01a1i c\u00e1c game c\u1ee7a Garena th\u00ec h\u00e3y li\u00ean h\u1ec7 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e0ng Garena\u201d \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 nh\u00e9.<\/p>\n

Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena h\u1ed7 tr\u1ee3 v\u1ea5n \u0111\u1ec1 g\u00ec cho ng\u01b0\u1eddi ch\u01a1i?<\/strong><\/span><\/h2>\n

C\u00e1c game th\u1ee7 \u0111ang ch\u01a1i c\u00e1c t\u1ef1a game c\u1ee7a Garena nh\u01b0 Li\u00ean Minh Huy\u1ec1n Tho\u1ea1i, Li\u00ean Qu\u00e2n Mobile, \u00c2m D\u01b0\u01a1ng S\u01b0, Chi\u1ebfn D\u1ecbch Huy\u1ec1n Tho\u1ea1i, Fifa Online 4, Free Fire,\u00a0 \u2026 \u0111\u1ec1u c\u00f3 th\u1ec3 li\u00ean h\u1ec7 \u0111\u1ebfn s\u1ed1 t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng Garena 19001282<\/strong><\/span> \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c s\u1ef1 tr\u1ee3 gi\u00fap khi g\u1eb7p s\u1ef1 c\u1ed1 nh\u01b0:<\/p>\n